Contact The Allison
Start Planning Your Trip to Oregon Wine Country
If you have any questions regarding your upcoming stay at our luxury resort near Portland, feel free to get in touch with us. Our staff can assist with transportation, restaurant reservations, spa appointments, off site recreation, activities, and more. We’ve also included some frequently asked questions below in the hopes that they may guide you.
The Allison Inn & Spa
2525 Allison Lane
Newberg, OR 97132
Local reservations: 503.554.2525
Toll free reservations: 877.294.2525
reservations@theallison.com
General Inquiries & Comments:
Group Sales:
Lori Louis, Sales Manager
Phone: 503.476.0631
lori@theallison.com
Catering Department:
Ann McNamara, Catering Manager
Phone: 503.476.0628
ann@theallison.com
Travel Agent Contact:
Denise Seroyer, Leisure Sales Manager
Phone: 503.476.0645
denise@theallison.com
Marketing:
Linda Bruno
203.618.0458
marketing@theallison.com
JORY Restaurant:
Phone: 503.554.2526
Allison Spa: General Inquiries & Reservations
Phone: 503.554.2524
spainfo@theallison.com
Spa Group Coordinator:
Danielle Bradley - spagroups@theallison.com
Frequently Asked Questions
Hotel Information
What are check-in/check-out times?
Guest may check in at 3 p.m.
Departure time is 12 Noon.
Are gift certificates available?
Yes. Gift Certificates are available for overnight accommodations as well as dining reservations and spa services. Please phone the resort directly at 503.554.2525 and the front desk staff will be happy to assist you.
Is transportation and parking available?
Yes, transportation to/from airport and neighboring wineries/towns is available. Please contact Guest Services in advance of your arrival.
Both valet and complimentary self-parking is available for lodging, dining and spa guests.
Reservation Confirmations, Deposit & Cancellation
What is your Reservation, Deposit & Cancellation policy?
Restaurant reservations/Spa appointments suggested at time of accommodation reservation.
Deposit: Room reservations require a first night’s deposit by credit card.
All major credit cards accepted.
Cancellation policy: 24 hours
Peak periods, holidays, special event packages may carry certain restrictions, and require minimum night stays.
Are Packages Available?
Yes, for accommodations, JORY Restaurant and The Allison Spa.
Availability
I’d like information on availability and reservations. Where should I look?
Please go to Accommodations for current availability and to make on-line reservations.
Do you offer facilities for guests with disabilities?
Yes, we have ADA rooms available for the convenience and safety of our guests.
What is your Pet Policy?
The Allison is a pet friendly property, offering dog friendly packages for
“your best friend” for a fee of $50 per stay per pet. (designated Terrace level rooms only).
Click here for more information.
Family Travel
Is the Allison Family Friendly?
Indeed we are. Children 12 years of age and under, complimentary in their accompanying adult’s room. Cribs and high chairs for infants are also complimentary. In particular, our variety of suites are ideal for family and friends who wish to socialize, yet have the privacy of separate bedrooms.
Rate Information
Do you offer group rates?
Yes. Information on group rates for corporate meetings are available
through our Sales Department with advance reservations. Special rates for weddings and social catering may also be booked with our Catering Department.