Contact The Allison Inn & Spa
If you have any questions regarding your forthcoming stay at our luxury resort near Portland, Oregon, feel free to get in touch with us. Our staff can assist with transportation, restaurant reservations, spa appointments, off-site recreation, activities, and wine shipments. We’ve also included some frequently asked questions below in the hopes that they may guide you. The Allison Inn & Spa has recently been acknowledged as the #1 Hotel in the Pacific Northwest.
The Allison Inn & Spa
2525 Allison Lane
Newberg, OR 97132
Local reservations: 503.554.2525
Toll free reservations: 877.294.2525
General Inquiries & Comments:
Lori Louis, Director of Sales
Ann McNamara, Assistant Director of Catering & Conference Services
Travel Agent Contact:
Denise Seroyer, Sales Manager
Allison Spa: General Inquiries & Reservations
Spa Group Coordinator:
Danielle Bradley - firstname.lastname@example.org
Frequently Asked Questions
What are check-in/check-out times?
Guest may check in at 4 p.m.
Departure time is 12 Noon.
Are gift certificates available?
Yes. Gift Certificates are available for overnight accommodations as well as dining reservations and spa services. Please phone the resort directly at 503.554.2525 and the front desk staff will be happy to assist you.
Is transportation and parking available?
Yes, transportation to/from airport and neighboring wineries/towns is available. Please contact Guest Services in advance of your arrival.
Both valet and complimentary self-parking is available for lodging, dining and spa guests.
Reservation Confirmations, Deposit & Cancellation
What is your Reservation, Deposit & Cancellation policy?
Restaurant reservations/Spa appointments suggested at time of accommodation reservation.
Deposit: Room reservations require a first night’s deposit by credit card.
All major credit cards accepted.
Cancellation policy: 72 hours
Peak periods, holidays, special event packages may carry certain restrictions, and require minimum night stays.
Are Packages Available?
Yes, for accommodations and The Allison Spa.
I’d like information on availability and reservations. Where should I look?
Please go to Accommodations for current availability and to make on-line reservations.
Do you offer facilities for guests with disabilities?
Yes, we have ADA rooms available for the convenience and safety of our guests.
What is your dog Policy?
The Allison is a dog friendly property so your best friend is welcome for a fee of $50 per stay per pet. (Designated Terrace level rooms only).
Click here for more information.
Is the Allison Family Friendly?
Indeed we are. Children 12 years of age and under, complimentary in their accompanying adult’s room. Cribs and high chairs for infants are also complimentary. In particular, our variety of suites are ideal for family and friends who wish to socialize, yet have the privacy of separate bedrooms.
Childrens menu available in JORY and through In-Room Dining.
Do you offer group rates?
Yes. Information on group rates for corporate meetings are available through our Sales Department with advance reservations. Special rates for weddings and social catering may also be booked with our Catering Department.